Find answers to common questions about our products and services
We export a wide range of organic products including spices (turmeric, cardamom, pepper, etc.), superfoods (chia seeds, quinoa, etc.), pulses, and lentils. All our products are certified organic and sourced from trusted farmers.
Yes, all our products are certified organic and comply with international organic standards. We maintain strict quality control throughout our supply chain to ensure the highest organic standards are met.
MOQ varies by product category. For specific MOQ requirements, please contact our sales team. We can discuss flexible options based on your needs and the product type.
Shipping time depends on your location and the shipping method chosen. Typically, sea freight takes 20-45 days, while air freight takes 3-7 days. We'll provide detailed shipping information during the order process.
We maintain strict quality control measures including regular testing, proper storage conditions, and careful handling. All products undergo quality checks at multiple stages from sourcing to shipping.
Shelf life varies by product. Generally, whole spices last 24 months, ground spices 12-18 months, and superfoods 12-24 months when stored properly. Specific shelf life information is provided with each product.
We accept various payment methods including Letter of Credit (L/C), Wire Transfer (T/T), and other international payment methods. Payment terms can be discussed based on the order value and business relationship.
We provide all necessary export documentation including Certificate of Origin, Phytosanitary Certificate, Organic Certification, Quality Analysis Report, and other required documents based on your country's import requirements.